MBM Tech services privacy policy 

MBM Tech Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, contact us, or use our repair services and product sales.

Disclaimer 

MBM Tech Services is an independent **third-party home appliances repair service provider**. We are **not an authorized service center** for any brand, nor are we associated, sponsored, endorsed, or affiliated with any appliance manufacturer in any manner.

We provide repair and maintenance services **only for out-of-warranty products**.

All brand names, logos, trademarks, model numbers, and product images displayed on this website are used **solely for the purpose of identification, service description, and information to customers**. They remain the property of their respective owners. We strictly **do not misuse any brand’s intellectual property**.

The information provided on this website is for general guidance related to repair services of refrigerators, washing machines, air conditioners, microwave ovens, and appliance PCBs. While we strive to offer accurate details, MBM Tech Services **does not guarantee completeness, accuracy, or suitability** of any information. Customers are encouraged to verify specifications and warranty status directly with the respective manufacturers.

Any repair work carried out by MBM Tech Services is done with the customer’s consent, and we shall not be liable for any indirect damages, loss of data, or product failures occurring due to pre-existing issues or improper usage.

For genuine warranty claims or brand-authorized support, customers should directly contact the **official service center** of the respective manufacturer.

 information we collect 

* Name

* Address

* Email ID

* Phone number

* Billing information

* Service request details

* Product model number

* Serial number

* Fault description

* Previous repair history

* Images or videos shared for diagnosis

                                                      .                   

* IP address

* Browser information

* Pages visited

* Cookies and tracking technologies

* Location (approx. based on IP)

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How we use your information 

We use the collected data for:

       .                                  

* Diagnose appliance issues

* Provide estimates and service updates

* Complete repair or maintenance work

* Contact you regarding job progress

* Process orders

* Arrange delivery

* Provide warranty support

* Communicate regarding purchase update.

* Answer queries

* Provide technical guidance

* Improve service quality

* Send service reminders

* Offers and promotions (only with consent)

* Important updates about our services

* Analyse website traffic

* Enhance user experience

* Improve site performance

Sharing of information 

We **do not sell or trade** your data. However, we may share information with:

* **Service technicians** for completing repairs

* **Delivery partners** for product dispatch

* **Payment gateways** for secure payments

* **Legal authorities** if required by law

All partners follow strict confidentiality and data protection rules.

Data storage and Security 

We take strong measures to protect your data:

* Encrypted storage systems

* Limited access to technicians/employees

* Secure payment processing

* Regular security audits

Your personal information is stored only for as long as required for service or legal compliance.

Cookies and Tracking Technology 

Our website uses cookies to enhance your experience. Cookies help us:

* Improve site performance

* Analyze user behavior anonymously

* Store browser preferences

* Provide personalized content

You can disable cookies from your browser settings at any time.

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EU user consent ( GDPR compliance )

.If you are visiting our website from the **European Union**, the following applies:

* We collect personal data **only with your explicit consent**.

* You have the **right to access**, **modify**, **download**, or **delete** your data.

* You can withdraw consent anytime by contacting us.

* Cookies will only be stored after your acceptance.

Your Rights 

You have the right to:

* Request a copy of the data we hold

* Correct inaccurate information

* Request deletion of your data

* Opt-out of promotional messages

* Restrict processing of your information

To exercise these rights, contact us using the details below.

Third Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

Updates to this privacy policy 

We may update this policy occasionally. Any changes will be posted on this page with the updated date.

Contact us

*MBM Tech Services – Nashik, Maharashtra**

Email: **[f2bsiddiqui@gmail.com](mailto:f2bsiddiqui@gmail.com)**

Phone: **+91 9028946928**

Location: Nashik, Maharashtra, India

If you have questions about our Privacy Policy or want to modify/delete your data, please contact us.